Return Policy

You must notify Simply Waxing Supplies of any incorrect or defective products within three days of receiving your order.  Once approved, you must return your order within 30 days of placing your order.  The product has to be unopened and in sellable condition in order to get a full refund. Shipping costs are non-refundable unless the return is a result of our error (you received an incorrect or defective item, etc.).

Return acceptance is at sole discretion of Simply Waxing Supplies.

***Make special note: if the item is not packed correctly upon return and gets to Simply Waxing Supplies damaged, opened, and unsellable, we will not be able refund you.

We are Not responsible for lost or stolen packages. Once the  package has left the warehouse we do not accept any responsibility  

Free Shipping for orders over $199: Free Standard Shipping for 48 contiguous states only. To qualify for free shipping, your order must be at least $199 before taxes and discounts. Equipment does not qualify for Free Shipping, shipping charges are additional and non-refundable.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If boxes are found to be damaged or missing, it should be noted on delivery receipt before signing. Report any losses or damages to Customer Service. PLEASE ADVISE WITHIN 3 DAYS OF ANY DISCREPANCY.